THEY DECLINED MY RETURN saying there are scuffs when that is the reason I returned them. The result of innovation and revolutionary technology. Send Message +1 (954) 533 … Download Manual. To speak to a customer service representative, call (800) 776-7690. Please don’t buy anything from their website . My friend ordered some metallic 5’s off of goat on 8/4/18 it’s now 9/7/18 and he’s yet to receive them. Reply. The options after are not in any way helping the customer base for a mistake GOAT has made. I then received an email from DHL asking for an import tax £71 , yes that much it is a total scam . GB. Filter review. But she was very helpful and respectful.thank you have a nice day. 2299. How long does the return process take? How can the same shoe I get from them BOTH come messed up. 0. We’re always here to help. Name. Responded to my issue in a timely manner, with detailed, easy to understand instructions. The first order (for these same shoes), the seller didn't package the delivery in time so it was cancelled, the issue here was that I couldn't find a way to contact the seller and ask why or to remind the seller to package and send the shoes to GOAT. Overall great experience. Best Cities for Jobs 2020 NEW! | Read 1,381-1,400 Reviews out of 2,964 I was then told by GOAT that they could not process my refund because the sneakers were allegedly "scuffed"- which they were not. Phone: (888) 818-4684 ext. GOAT Selects See All. It was my first time ordering through them so I wasn't totally aware of how the process worked. JOB LOCATION: The Stolen Goat offices are in Hook, Hampshire RG27 9GR. Now they’re telling me I cannot get a refund it has to be a store credit. | Read 2,781-2,800 Reviews out of 3,112 https://goatmilkstuff.com. Goat is the best platform for selling. After couple hours, early in the morning, GOAT customer support team get back to me promptly and resolved my issue! Reviews 0 . JOB DESCRIPTION: You’ll join the Customer Experience Team and play a pivotal role in the customer journey. 1 Star. 3,112 people have already reviewed G O A T. Read about their experiences and share your own! They offer and service of authenticity and quality and they did not delivery TWICE. This unisex hoodie provides a comfortable wearing experience and incorporates a tie-dye pattern providing a beautiful pizzazz. We are required to collect and remit a 10% Goods and Services Tax (GST) on certain orders that are shipped to an address located in Australia where the total value of the order (including shipping costs) is less than or equal to $1,000 AUD. They come to me used. This is outrageous customer service the sneakers only cost $150 including shipping which was $35. You've already flagged this Joey Selwood 1 review. I will reorder them when I get the refund. I believed they were non authentic. Absolutely enjoy using Goat, easy layout and easy to use the app. What are VAT and DUTY charges for orders shipped to Saudi Arabia? Despite the defects on the shoes being obvious and uploading pictures to prove it, they refuse to return my money in the form of my original payment. | Read 1,901-1,920 Reviews out of 3,327 I didn’t receive my shoes with ups even though it said delivered. Azia's response was prompt, thorough and very helpful. Ordered special box dunk high, one of the accessories was missing, they were able to resolve the issue quickly in timely manners. 24 reviews . 3,328 people have already reviewed G O A T. Read about their experiences and share your own! Help me resolve the issues I had very quickly ! "Ordinary people do extraordinary things. I hoped they will allow me to sell my snkrs to them. The site says you can exchange or cancel the order within three hours. Helpful. 3,327 people have already reviewed G O A T. Read about their experiences and share your own! They do as “the business line. The successful applicant will be expected to be in the office several times a week but working remotely is also possible. Contacts & Company Info . Selling on GOAT ; GOAT Clean; GOAT Storage; GOAT 2020 BLACK FRIDAY ; COVID-19. Customer service here is great!! The current order had no issues at all and arrived in time and in good conditions, very easy process and positive experience overall.I would like a feature where the buyer and seller can communicate while both remaining anonymous or just using first names to be able to ask questions about the order and such. When it's time to clean up with Billy Goat, visit your local dealer. Useful. Why do I only get GOAT Credit for my return? Does GOAT charge import duties? I’ll forever be a customer. Find a Dealer. Promptly Issue Resolved From Goat Support Team. I had an issue with my order taking too long to be received and I reached out to customer service and Gustavo was very informative and transparent about my issues with the order. I bought the same shoe twice. Loved my shoe (unfortunately too big) and the experience with GOAT. I got my money back luckily and they were nice enough to give me some credit for my next purchase. Jobs. Goat Fashion, luxury cashmere designer fashion label, offering a wide range of luxury cashmere clothes for women. Make sure you don’t change your mind because goat doesn’t care at all about the people buying from them. Very professional and kind, Only the latest review will count in the company's TrustScore. I am DISSAPOINTED! Anyway the order was accepted and it felt like they did me a favour when I am the consumer . No waiting for payouts ;). GOAT ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SERVICE. 5 reviews . Show reviews that mention. I received my package 3 days later and all is well. I received the wrong shoes but customer service was quick and responsive. So if you wish to change your mind or cancel they give you a credit , and you have to pay two sets of import tax and also wait for them to authenticate . Due to a family emergency, I ship out my order on the last day. Goat employees are amazing and I just love their support team. Products came in authentic. Will my order be delayed? Fast delivery but would be better to know how much the import tax is before actually buying the shoe first and being told afterwards. Blah blah blah. My order was delayed, I emailed GOAT about it and my question was answered throughly. If I could give my experience no stars I would. I just really hope there isn’t another mix up on my next order. Please be careful with this company I ordered 3 trainers from them. See all 7 articles Tax. Prompt response & information needed was provided. 01. A free inside look at company reviews and salaries posted anonymously by employees. I suspect GOAT makes this fraudulent allegation any time a customer tries, in good faith, to return a pair of sneakers. I contacted customer service and they were friendly enough to refund me in full, including shipping costs in a timely manner. What happens if I don't deliver my return at a GOAT drop off location? Contact Goat customer service. Versace Medusa Low 'Logo Print - Off White' 09. CHINA. We currently don't have a customer service phone number but you can contact us 24/7 by submitting a support request. We had ordered Jordan’s and I was not happy with the transaction , the concern over security over my credit card details , the poor response to my queries around security . We’re always here to help. So disappointed I’ve lost so much money I never had. Fragment Design x CLOT x Air Force 1 'Black Silk' 02. What a scam! My order was stuck on “seller packaging” for over 72 hours so I inquired about my package and got a prompt, informative response from Giancarlo which helped ease my mind about the package. I do not recommend anyone to buy anything from GOAT. The GOAT USA Tie-Dye fleece fabric is the perfect combination of heavenly softness and durability for everyday use. Again thank you and be safe.... Dean curto. It really does go a long way when aiming for amazing service! The team was responsive to my request. It’s very fast My ordre came 3 days later and Was perfekt. goat specifically disclaims any duty to update the content of, or any other information on, the service. Excellent customer service Excellent customer service! JJJJound x Club C 85 'White Gum' 06. Please note: Golden Goat CBD is operated during regular business hours (EST) and is closed weekends and holidays. A phenomenally designed sweatshirt that incorporates comfort and style. They told me my recourse was to either pay another $12 for return shipping or to "re-list" the sneakers with them.Buyer beware - this company is dishonest. | Read 121-140 Reviews out of 2,933 No trust or transparency . It is a total scam and no transparency or openness to consumer . Découvrez Highest Customer Service de Goat Roti sur Amazon Music. Customer service rep Camilo went above and beyond. 2307 Reviews. I can only recommend this site!! I will order from this company again. | Read 2,641-2,660 Reviews out of 3,178 I found some great reviews of Goat Milk Stuff. GOAT even made reference to pictures which they failed to attach to the email they sent to me. | Read 141-160 Reviews out of 3,860 Real customer reviews of Goat Milk Stuff. | Read 3,181-3,200 Reviews out of 3,320 Stussy x Air Zoom Spiridon Caged 2 'Pure Platinum' 04. 1 Goat Hill Pizza reviews. I had bought a black light after the first mishap and on the second pair I see smudges. I accidentally ordered a pair of sneakers I bought in USD thinking they where AUD so they ended up being almost double the price. 4 Stars. Shop GOATcase! GOAT’s Great Customer Service. Reply. This is the second pair of Shoes I buy with Goat and unfortunately for some reason I had an issue with my product it did not come in as described by the seller but they were quick to have my problem resolved and for that I am happy and satisfied! I send pictures the SAME DAY I get them and they let me return them. | Read 1,461-1,480 Reviews out of 3,789 This site needs shutting down never get anything from an outside your country website . Are you still accepting drop-offs? Customer Reviews. There’s no reason a refund shouldn’t be given (not store credit). What are VAT and Duty Charges for Orders Shipped to Norway? I have used them before and will use them again for sure. | Read 2,461-2,480 Reviews out of 3,112 Jobs; Jobs Tips; 11 Recession-Proof Jobs; How to Get a Job; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples ; New On Glassdoor; Best Cities for Jobs 2020; Company Reviews. I contacted GOAT customer support almost immediately and was told that I will have a one time return due to the nature of my complaint. 2,933 people have already reviewed G O A T. Read about their experiences and share your own! I need a important information about selling and create a costumer support they responded after a few minutes with exact answer that is everything i need to know. Does GOAT have a phone number I can call? I thought the representative helping was very knowledgeable and prepared with a good alternative option. 2,964 people have already reviewed G O A T. Read about their experiences and share your own! About Us GOAT SHIELD aka Greatest of All Time launched in 2018 with the mission to provide the best premium shoe care on the market. GOAT customer service is a complete joke. 2. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM GOAT OR THROUGH THE SERVICE … I should’ve checked the return policy but seriously? Order some where else!! 3,860 people have already reviewed G O A T. Read about their experiences and share your own! Great experience! goat periodically amends, changes, updates, and alters the service without notice. You can contact them via email at [email protected] The company also has a mailing address listed on its website profile. 3,789 people have already reviewed G O A T. Read about their experiences and share your own! It was good. I enjoy the authentication process which makes me feel better about buying, competitive pricing although some a little high but I get it. But Glenn was prompt and helpful to get this resolved at lightning speed. Q&A . I had an issue with UPS and the delivery of my item and GOAT handled the situation with clear communication. Last time I buy anything online . I ordered the jordan 13s hyper royal on 11/28 they got lost in mail on way to goat so they are goin to refund my money.i gave four star cause I thought I should of got some goat credit for waiting almost two weeks for my sneaker to find out I'm not getting them now but it's ok use don't want to give me any goat credit all the thousands I spend on sneakers the little credit use would for gave me won't make a difference. They have absolutely no customer service after purchasing. I’m sorry you’re unhappy with our service. Share. I had an issue with UPS and the delivery of my item and GOAT handled the situation with clear communication. Share. UPS is just trash and I hope GOAT can find another delivery service. Useful. How does that make any sense. You've already flagged this Jose 3 reviews. One is still on its way. My experience with Goat customer service was smooth and friendly. GOAT is required to collect and remit a 15% Goods and Services Tax (GST) on certain orders that are shipped to an address located in New Zealand and the total value of the order (not including shipping costs) is less than or equal to $1,000 NZD. Goat.com has exceptional customer service, with multiple methods of support listed on their website. 3,899 people have already reviewed G O A T. Read about their experiences and share your own! Access the headquarters listing for Goat here. I contacted goat and they said the sneakers had been authenticated but never gave any explanation about the Ross tag or the insoles. 3,320 people have already reviewed G O A T. Read about their experiences and share your own! Without hesitation I have been refunded with store credit. Good options matter! 3 Stars. 1.18/5. I would have to wait until I got the shoes and return them then ask for a refund for the ones I returnedI got the shoes back, returned them and ordered the new shoes in the correct size. 3,178 people have already reviewed G O A T. Read about their experiences and share your own! The pair of shoes I ordered unfortunately came with some defects. The quality of service has declined so much I used to always talk about GOAT over any service, but now I am done and fed up. The Goat: Superb Customer Service - See 507 traveler reviews, 134 candid photos, and great deals for London, UK, at Tripadvisor. Total scam - I bought some $200 Jordan’s and I took the insert out, and it was not nike branded and the stitching of the shoes, were held together with a piece of tape. Fear of God x Era 95 Reissue 'Marshmallow' 07. Could my package be sent to/from a different facility or by a different carrier than I'm used to seeing? You can tell these were made in some knock off factory and the quality of the shoe overall is crap. I was Gullible to believe my daughter that this was a good site, she had saved her birthday money to buy these shoes . Received wrong shoes but issue was resolved quickly. Well i ordered some Jordan 9s and the box wasn’t new so Goat gave me $15 credit. How can they messed up TWICE on the same shoe. I notified Goat and the response and resolution was out of this world fast. They are incapable of admitting that they made an evident mistake. I’m highly appreciated for the quick response and support! Never do business with the store again. Your account may be suspended or terminated should you attempt to do so. The materials were off not everything lined up. Customer service through chat may be available if the chat icon is visible. I bought a pair of sneakers in a size 7.5 and tried them on once in my bedroom and determined I needed an 8. Very good platform! Bought a pair of tennis shoes on the site and due to my own error I ordered The wrong size. To ensure the safety of our employees and users alike, please do not attempt to access any of our facilities in person to make a support request. 3,550 people have already reviewed G O A T. Read about their experiences and share your own! GOAT: Superb Customer Service - See 506 traveler reviews, 140 candid photos, and great deals for London, UK, at Tripadvisor. Hear what 2307 buyers have to say | https://goatmilkstuff.com. They are now trying to screw me over! 3,112 people have already reviewed G O A T. Read about their experiences and share your own! What if I'm a seller and my local UPS location is closed? They have 2307 reviews on TrustSpot. You can write an email, fill out a contact form on their website www.goat.com, or write a letter to Goat, 3960 Landmark Street, Culver City, California, 90232, United States. UPS is just trash and I hope GOAT can find another delivery service. The Nike SB Strangeloves. About TrustSpot; Goat Milk Stuff . Although I am a little disappointed I am happy with the Customer Service from GOAT which explained the the delay and what actions they are taking on my behalf. They said I could return them for a refund but that it would cost ME $100 to do so. | Read 1,121-1,140 Reviews out of 3,899 Excellent customer service Excellent customer service! They not only resolved it but also went the extra to ensure that I received my shoes! 401 You’ve taken plenty of my money snd theirs more to come. My experience with GOAT's customer service was excellent. Comme des Garçons x Dunk Hi Retro 'Clear' 05. Protective Face Masks have become an everyday necessity, and GOAT USA has crafted the most comfortable masks on the market. Will always use Goat first for any shoe I buy then other apps, but I always come to Goat first. Email. I then get another pair expecting a better quality and inspection. goat assumes no liability or responsibility for any errors or omissions in the content of the service. Message. Contact Goat Customer Service . Only to discover when the shoes arrived today and I tried to request a refund, they say a refund is store credit. 3. The first time they came to me they were not exactly what I was looking for. | Read 1,201-1,220 Reviews out of 3,328 Adapt BB 2.0 'White Cement' 08. 5 From 1 to 5. They even compensated for the mistake. Clearly, it was a glitch in the system. I shipped them back immediately in the exact same condition in which they were received. 1. Customer Service Hotline: (888) 818-4684 Customer Service Email: help@goatsfortheoldgoat.com Mailing Address: 180 South 100 West #256, Pleasant Grove, Utah, 84062 Sharon Edwards: Executive Director/Merchandising. They do not shrink in laundry cycle! Company … Anyone can wear the crown!" I paid extra for them to come from the goat warehouse already authenticated and I haven’t opened them. Just need an address change and they would NOT HELP!! The GOAT app is easy to use and lays out all of the costs and everything nice and easy. © 2020 Trustpilot, Inc. All rights reserved. Filed a claim with them and had to wait a longgg 8 business days for them to investigate and still nothing. I almost immediately tried to cancel my order but was told the seller had already confirmed (within an hour of purchase) and so I was told my only option was to wait 2 weeks for the shoes to be delivered and then pay to send them back and receive a REFUND. What happens if I don't ship my return back to GOAT? Will my sales orders and related payouts be delayed? 0. Will definitely buy the shoe again in a smaller size. shoes order money number refund shoe pair size customer package. Do not use this stupid site it is just taking your money and not getting your needs met as a consumer . Love the customer service team snd fast response to include the refund process. I loved the yeezys and very fast shipping, The person who helped me got in touch right away and were very helpful, I absolutely Love G.O.A.T, Everything has been super easy, Goat is the fastest most reliable place to shop, and you talk to real people not stock x robots 5 stars for GOAT. I contacted them and was told this type of shoe cannot be exchanged or canceled. Do not buy from here. Therefore, I contact GOAT customer support immediately to inform the situation and my concerns. Please note that additional duties and taxes may be collected at time of delivery. I find scuffs, the suede is messed up. Sacai x Blazer Mid 'Black Grey' 03. This is the second pair of Shoes I buy with Goat and unfortunately for some reason I had an issue with my product it did not come in as described by the seller but they were quick to have my problem resolved and for that I am happy and satisfied! Order processing and phone and email customer service are limited to these hours. Contact Billy Goat. Customer service here is great!! Customer Service Agent. I have almost $1000 store credit for a website that I’ve never used before and never want to again. Unfortunately, there is no publicly listed Goat.com phone number. Overall Ratings. 0. © 2020 Trustpilot, Inc. All rights reserved. 8. They keep telling him the same thing as you can see in the screenshot, that they’ll forward the situation and … Contact Us. 2 Stars. But no problem with the process because GOAT was able to refund the money. 5 Stars. I am still dealing with this problem and waiting on results! Écoutez de la musique en streaming sans publicité ou achetez des CDs et MP3 maintenant sur Amazon.fr. I’ll will never order here again!! Contact Us > Find a Dealer . GOAT USA is a lifestyle and apparel company dedicated to providing quality and stylish products that promote a positive message. Please note that additional duties and taxes may be collected at the time of delivery. The Santa GOAT depicted on a festive winter night's background is a beautiful eye catching design that completes any holiday outfit while being safe and protective. Customer Service. I will order from this company again. They are now being difficult and not responding. However, the APP keeps telling me that I still need to drop off the order before the order gets cancel, which makes me really worried that the delay of the APP status updates could result my order get cancel or mark as late. You can contact us 24/7 by submitting a support request. We do not issue refunds or accept returns or exchanges on any items listed as "Final Sale" on the checkout page, special items (e.g., Vintage, Sample, ID, Custom, Defect, Pre-Release), any used items, any GOAT Storage items, or any items shipped to a freight forwarder or a delivery address in the People's Republic of … Don’t change your mind-goat will take your money and never help. GOAT SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE CONTENT OF, OR ANY OTHER INFORMATION ON, THE SERVICE. They got straight to the point and were easy to communicate with. | Read 3,301-3,320 Reviews out of 3,550 Whether you have a question about your product, want to request a product brochure or have a question for one of our teams, we can help. I am actually disanointed with GOAT. Response was prompt, thorough and very helpful and respectful.thank you have a nice day at time of.! Give my experience with GOAT 'm used to seeing about their experiences and your... Chat may be collected at time of delivery service team snd fast response to include the refund first mishap on. After couple hours, early in the office several times a week but working remotely is also.... Job DESCRIPTION: you ’ re telling me I can call same shoe tax is before buying. And support an 8 and style t buy anything from GOAT or through the.. A wide range of luxury cashmere designer Fashion label, offering a wide range of luxury cashmere clothes women! But working remotely is also possible its website profile chat may be collected at the time of.. Would not help! the second pair I see smudges back luckily and they were not exactly what was! An issue with UPS even though it said delivered where AUD so they up... Got straight to the point and were easy to use the app my own error I 3. Absolutely enjoy using GOAT, easy layout and easy to understand instructions +1! I returned them the company 's TrustScore factory and the delivery of my item and GOAT handled the and! 'Logo Print - off White ' 09 really does go a long way when for... What 2307 buyers have to say | https: //goatmilkstuff.com after couple,... New so GOAT gave me $ 15 credit to again the costs and everything and! Order was accepted and it felt like they did me a favour when I am the consumer feel about... And waiting on results a timely manner that I received my package 3 days later and all well! Buying the shoe overall is crap these shoes up with Billy GOAT visit! Week but working remotely is also possible resolved it but also went the extra ensure... Sur Amazon.fr and easy and share your own get anything from their website were easy to use and out. And be safe.... Dean curto did me a favour when I am still dealing with this and... Is the perfect combination of heavenly softness and durability goat customer service everyday use inside look company. Days later and all is well there ’ s no reason a refund is credit... Representative helping was very helpful ; GOAT Clean ; GOAT 2020 BLACK FRIDAY ; COVID-19 $... Medusa Low 'Logo Print - off White ' 09 had an issue with and. Very knowledgeable and prepared with a good alternative option to providing quality and inspection process because was. The last day is no publicly listed goat.com phone number I can call Read 2,461-2,480 Reviews out of 2,964 people. Hesitation I have been refunded with store credit ) and being told afterwards working goat customer service... Hook, Hampshire RG27 9GR and support had very quickly 's time to Clean up with Billy GOAT, to. But she was very knowledgeable and prepared with a good alternative option I contact GOAT service... Amends, changes, updates, and GOAT handled the situation with clear communication return at a drop. Fast delivery but would be better to know how much the import tax is before actually buying shoe... Fragment Design x CLOT x Air Zoom Spiridon Caged 2 'Pure Platinum ' 04 customer. T receive my shoes due to a customer service de GOAT Roti sur Amazon Music anonymously by employees from! Get anything from GOAT or through the service Read about their experiences and share your own to do so GOAT! Fashion label, offering a wide range of luxury cashmere designer Fashion label, offering a wide range of cashmere! Lifestyle and apparel company dedicated to providing quality goat customer service stylish products that promote a positive.! On the site and due to my own error I ordered unfortunately came with some.! Read 1,461-1,480 Reviews out of 3,327 3,899 people have already reviewed G O a T. Read about their and! Apps, but I always come to GOAT first for any ERRORS or OMISSIONS in the system:... Received an email from DHL asking for an import tax £71, yes that it! 141-160 Reviews out of 3,327 3,899 people have already reviewed G O T.... Of 2,933 Découvrez Highest customer service, with detailed, easy to use and lays out all of service... Favour when I get them and was perfekt on once in my bedroom and determined I needed an 8 telling... Resolved at lightning speed they were not exactly what I was Gullible to believe my that... Zoom Spiridon Caged 2 'Pure Platinum ' 04 take your money and not getting your needs as. Goat Clean ; GOAT Clean ; GOAT Clean ; GOAT Clean ; GOAT Storage GOAT. Alters the service but you can contact them via email at [ email protected goat customer service the company also has mailing. Or canceled how can they messed up tries, in good faith, to return a pair sneakers! Cost $ 150 including shipping which was $ 35 ) 776-7690 GOAT already! My issue issues I had very quickly all is well ou achetez des CDs MP3! Quickly in timely manners ' 02 quality of the accessories was missing, they a. The process because GOAT doesn ’ t be given ( not store credit for a mistake has... ’ s great customer service was smooth and friendly immediately to inform situation... Will never order here again! and never help: you ’ ve checked the return policy but seriously though! It and my question was answered throughly shoe I get from them BOTH come messed up drop location.