Press question mark to learn the rest of the keyboard shortcuts. Be sure your Gateway or router is in an open area, away from thick walls, appliances, wireless electronics and water sources. Henry from King City, OR 08/16/2020. Taxes and fees extra. I now have the highest, the most expensive plan and I still have spotty internet service. Here are just to name the obvious ones: Issue with the ISP’s infrastructure. Now it is basically … Several calls and visits from service members later nothing has changed and nothing has been replaced/fixed. Now, my internet will frequently drop. This post was marked as closed. It happened Saturday April 21 … Forum discussion: I have had Xfinity internet for 8+ years. Show More. I have to reboot the router to restablish the connection. Press question mark to learn the rest of the keyboard shortcuts. Should you experience further issues, please reach out to the mods through modmail. Not Recommended There isn't anything good about them. After your first 30 days, just pay as you go. Have called more times then I can count. Hold time thus far today 2 hours 15 minutes now. But most of the time, I have to physically reset my DSL modem (Westell 7500). Solved. They have had me drive to a store to replace the modem twice, Spend upwards of 8 hours on the phone to no avail. No call back. Reasons Why Internet Keeps Dropping . My modem has been replaced twice this summer, my ground block and feed line have been replace twice as well. Relentless. I have an RE6400 extending a 2.4 & 5 GHz network in a 2-story house plus basement. Xfinity Internet delivers the most reliable high-speed internet and WiFi for all devices, all the time. I've been having a problem with internet dropping the past few months. Internet drops connection or slows down to almost zero several times a day. 1. Press question mark to learn the rest of the keyboard shortcuts. 2 years ago. Try restarting your Gateway with the Xfinity My Account app or learn how to restart your Gateway here; 2. Sometime it will be fine for a few days and then it will start dropping out again. This saves you from a connection that keeps on dropping. It takes forever to get help. 3. I do not have to reboot the Modem. Solved. User account menu. To be absolutely sure you will be online if Comcast Xfinity Internet has a service outage, you need to use Speedify. Disconnected. I work from home and have had internet connection issues for at least 6 months now. Posted by 1 year ago. User account menu. log in sign up. Solved. Close. Intermittent Internet Connection Drops Multiple Times Per Day. It will go out anywhere from 2-3 times a day. Sometimes there’s a week or two interval, and sometimes it’s several times a day. Signal drops out at least 5 or more times a day. For the longest I thought it was my internet provider so I ordered a 2nd service from a seperate provider and same issue. Forum discussion: I’m trying to understand why my Internet goes out briefly 5 to 20 minutes almost every morning for over a week. It's just long enough to stop streaming services and kick me out of online games. @NuclearDrifting Hi, there! Paying for 300 mbps and getting 50. The drops last 10 seconds to a minute. have to reboot modem couple times a week. Latest reviews for Comcast XFINITY : 45% $50/mo is not bad, but final price after 2 … Internet slow. I checked the connection and it seems to be tight. The VPN does drop when i reboot the Router. Our community is your official source on Reddit for help with Xfinity services. Allow us to look into this. Dec. 14, 2020, 2:30 p.m. @Laura_Cronin @Xfinity … I'm on my third router, so it's not that. Also the ONT box has a solid red fail light. r/Comcast_Xfinity. @chisox17 You better fix his goddamn internet @Xfinity Dec. 14, 2020, 7:55 p.m. @jerseybeirdo ... @Lacey40601060 @comcast @Xfinity @xfinitymobile today is day 19. I have been experiencing internet loss and drops since June and no one can help. My internet drops out 4-5 times a day. AM: Generally between 11:30 and 11:45 PM: Between 13:45 and 14:00 And again between 01:35 and 01:45 Just now, when I did a search for a similar thread, it shut down on me. It has done this since Tuedsay evening. For the past two or three months, my internet has been shutting down every day, three times a day at appx the same times. 4. From time to time, your equipment may automatically perform software updates — just like your computer. There often seems to be no reason behind Wi-Fi connections that randomly drop off or weaken. I've had two techs visit, one rewired the connection but that didn't help either. Connection has frequently been dropping, and I am almost certain it is not a problem with the router or modem. Recently … I called tech support and they are sending someone out but I have to wait until next Tuesday because of the strike. Rental fee is in addition to the cost of Internet service package. 2) Problem: Internet connection drops and modem re-sets/boots/cycles multiple times a day for the last couple months. Sometimes I work from home my VPN does not drop when the internet stops working for my family. Over the past month or so, we have used 2 different modems and 3 different routers, and nothing has fixed service dropping. For the past 4 or 5 days, my DSL connection has been going up and down several times a day. Several times I have called in, I get the automated service to reset modem. Get fast internet speeds with Xfinity internet service. 3) … And when the problems start they don't stop for 2 1/2 to three hours, as a matter of fact it took almost two hours to get to this point. Worst service ever. Yes I know, Covid,but I'm working from home and losing business because of internet disruptions they can't fix. My new fios internet (installed Tuesday) disconnects at 7 pm and reconnects at 12 noon the following day. Is this true for all wired and wireless devices? Not available in Kansas City, MO, Provo, UT, Chattanooga, TN or Vermont. I have been a Comcast Cable Modem customer since 1999 and on the Business Class since 2008. Multiple times throughout the day, the RE6400 drops the internet connection while keeping the wifi network up. However, there are actually several common scenarios where an otherwise strong Wi-Fi connection can become unreachable. Internet dropping out multiple times a day. Your wireless internet drops and reconnects for no reason but when you run a speed test it ... I’ll also note that if you are using Time Warner, Comcast, Xfinity or any major cable provider here in the US, you can save money every single month on your internet bill by buying your own cable modem so that you no longer have to rent from them. Some days are worst than others but lately it seems to be worse. For the past three weeks my internet drops multiple times a day. r/Comcast_Xfinity: Welcome to the Xfinity community! Was doing fine for several months before that. Explore other ways to get connected with Xfinity. Internet never had any major issues for 8 years and still does not. Log In Sign Up. Frequent need to restart cable modem. However, if you are not able to connect every time you turn on your machine, or if the signal strength keeps dropping every now and then, well you need to take some steps yourself. Interference from objects in your home. ??? Impossible to deal with … Currently running 5@ gen 2 eeros, Enterprise router and two internet service from 2 different providers. 2. They will not send a technicuan they say because of Covid yet they were at my complex on 7/[email protected] 9am and 7/20 @8:30 am. Please note: Xfinity WiFi on Demand passes will no longer be available for purchase after Dec 17, 2020. First time using them, I had 0 issues and decided to use them again after moving. Close. #SmallBusinesses @bbb_us 2020-12-15 01:36:09 @WaaDooWho @Xfinity @comcast A total waste as companies when it comes to service. Switched out my router and same problem. 1. Xfinity Prepaid offers fast and reliable home Internet with no annual contract, no deposit, and no credit checks. While it's disconnected the earth light on the router turns red. If you have … Press J to jump to the feed. If you encounter Internet drops, there are multiple reasons why this can happen. Read below how you can easily fix an Internet connection that keeps dropping without wasting time to contact your ISP or restarting all your devices. Sometimes it reconnects right away on its own. Frequent need to … Multiple times a day, my internet just goes away. This is ridiculous. Try to connect your computer straight to the modem and check if the issue still occurs. Very frustrating as customer service does not do a thing about it. 4. They just kept telling me to up my plan. Log in sign up. I am experiencing the loss of my internet connection multiple times per day. We should be getting around 10mbps and we get 0. Posted by 1 year ago. I have tried different channels/frequencies on the modem at that doesn't help either. At first it was just once or twice, and now it's multiple times an hour. I work online with people on the West Coast (I'm in Virginia) and my internet goes out almost every night a little after 11 pm. I have called and called trying to get service. User account menu. Re: Cisco DPC3941B slows to a crawl and crashes several times a day This, I have been trying to track down the problems for our sudden latency, especially since the modem will allow a small number of connections (less than 10,000 TCP sockets) push and pull through the modem at close enough to the full speed. When that happens, there are a few things you can try to get your Wi-Fi back up and running again in no time. All Comcast XFINITY issues, which are not solely about TV, should be discussed in the Comcast XFINITY Forum. Some days have been up to 7 hours of holding. I'm having issue with a very frequent (several times a day) need to restart my cable modem - I changed the modem / upgraded to faster tier 400MBps … Press J to jump to the feed. For the past month and a half our internet drops out every single night. Tested the internet modems each time the eeros went down and they were working perfect. Internet dropping once in a while is a quite common problem that lies with the settings at the ISP. Internet stops working at a certain time every day This has been an ongoing problem which is getting so much worse, the problem is that for the most part my Internet stops working at about 7:00 pm every night. Within MINUTES same times. Pricing subject to change. The internet connection is Xfinity through an Arris SBG6700-AC cable modem & router. This app for your computer and smartphone is able to seamlessly combine 2 or more Internet connections at the same time. Archived. Fastest Internet based on Xfinity’s fastest available download speeds. We've never really had any problems until this summer. 30-Day Guarantee applies to one month's recurring service charge and standard installation. Modem logs contain multiple T3 time out messages followed by a reboot … Press J to jump to the feed. Comcast internet is completly dropping for 5-20 minutes at a time 2-10 times EVERY DAY. Close. I got TV service last October. I have to reset the modem in order to reconnect. Connecting to the main wifi network provides an internet connection. I have literally spent 2 days trying to get Xfinity to repair my internet. The internet will drop out for approximately 5 mins each time and this can happen 3-4 per day. 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