Any suggestions are appreciated! You need to call Rogers (*611) and speak to a rep and have them add visual voicemail into the account. When I put in the Fido SIM it automatically configured the voice mail number to the 514 Fido number. Fido Voicemail HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! No problems there. Select Voicemail and tap Greeting then tap Custom. Press the # key during your greeting message. Network related issues are nearly unresolvable on a Forum. From any other phone: Call your own Fido phone number. If you have an iPhone 7 you'll need to hold down the volume button as well. If your handset is turned off, the caller will simply get a Fido message saying the mobile subcriber is not available. I would like to know if it's possible to change the Fido voice mail number on my phone to another non-Fido voice mail number? Call a contact in your address book Turn call announcement on or off Turn Wi-Fi calling on or off It uses your airtime. Someone calls me and leaves a voicemail. I keep getting call failed message when I tried accessing my voicemail on my iphone 7 today. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. From your Fido phone: Press and hold the "1" key on your phone for a few seconds to access your Voice Messaging service. Tap and hold the 1 key. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab. If it’s the network issue causing your iPhone voicemail call failed, then you can try this method to reset all settings on Network to fix your error. To listen to your greeting, tap Play. Follow the prompts to modify your greeting and personalize your password. I verified I have Visual Voice mail included with my (older) plan. I have tried restarting my phone and still cannot access my voicemail messages. UGH. Can't call voicemail. Since I'm old fashioned and prefer saving/deleting messages by calling into my voicemail, thats what I do. Best answer by Timo Tuokkola 4 June 2019, 17:21. I verified I have Visual Voice mail included with my (older) plan. HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! if that doesn't work contact your phone carrier and let them know your voicemail isn't working. Try dialing into voicemail using a different method, as listed in How to use voicemail. After 30 seconds, tap on the same toggle to disable it. I have also already reset the network settings which didn't help. If that is NOT the case, then it is something from with the Fido system, so please call them directly at 1-866-888-FIDO (3436) Or if you have a monthly plan you can chat with them logging into My Account Please note I do NOT work for FIDO so please do NOT leave me a negative feedback in case you are not satisfied with them. Oh yea. Are you still experiencing this issue? Every time I press “voicemail” it goes directly to call failed. This time, decline the call and follow the on-screen instructions. Here's what happens. Answered Call. Register now to join the conversation! When I try pressing and holding 1 it also results in call failed. I'm sending you a PM so we can check that out! This is being very hard for me to communicate with this problem . FIDO Home phone: can you disable voicemail for conditional call forwarding? Do one of the following: If the test call is successful, press and hold 1 to dial into the voicemail system. Open the Settings app and tap on the icon for Airplane Mode to enable it. and both people have different phones, 1 is Samsung Galaxy S3 , and anothe ris Samsung Galaxy S5. Enter your access code when prompted. 3. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. Go to Settings > General > Reset to reset network settings on your iPhone. AT&T has you covered with Troubleshoot voicemail support and customer service. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Go get it with Fido. They never deduct from the minutes included in your monthly plan. Think of it like your landline without voice mail. From the home screen, tap the Phone icon. This is THE place to find answers, ask questions and share advice. Almost sure shot and easiest way to fix the problem of call failed on your iPhone is to dial *#31#. 2. Is anyone else having any issues? Turn Off and On Airplane Mode. Follow the instructions to listen to your messages. Callers also can't leave messages. Calls can only be forwarded to a Canadian or an American (country code "1") phone number. Just cancel all Call Forwards through your handset's menus. Follow the instructions to listen to your messages. Dial *#31#. HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! Listening to your VM is not free from your Fido handset. When trying to make a call the phone will say calling the person selected however after some time has passed the phone will say call failed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. used Fido chat service, but they couldn't help unfortunately. Use a landline or someone else's phone to make the call. Sorry to hear about this. If you miss any calls, you can listen to messages left for you by calling your voicemail. hold down the home/sleep button together until you see the apple logo and then release, then wait for the device too boot back up, and check voicemail again. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab. If Visual Voicemail won't download, press and hold 1 to check your messages. Hi, I have an iPhone 7 and can't set up visual voice mail. Hi, I have an iPhone 7 and can't set up visual voice mail. Register now to join the conversation! We'll help you troubleshoot your voicemail account. Fido customers can connect to YouMail! I checked my new plan that I just upgraded to yesterday and voicemail service is included. Enter your access code when prompted. When I attempt to access voicemail by tapping voicemail, I get "call failed" and the same happens when I press and hold 1. Select the 1 key. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. OR. OR. Here's how you fix it: NOTE: must have call forwarding on the iphone set to OFF On the phone dial: *004*3436# (this resets all conditional forwarding to fido) **61*3436**20# (this sets the ring delay for unanswered calls to 20 seconds) That's it. I called the retrieval number but I got : invalid number message!! Fido's got you covered with the latest phones from Google, Apple, Samsung and more so you can stay connected to the things you love. I am getting Call Failed message whenever I try accessing voicemail from my iphone. Mobile Network Not Available. When you are satisfied, tap Save. Calling Fido Voicemail - Toll Free #??? From your Fido phone: Press and hold the 1 key on your phone for a few seconds to access your Voice Messaging service. Now I have to wait until Monday morning. Therefore, updating my voicemail password is not the solution to my issue. This happens sometimes during the day . I have to phones on my account both of which are not able to place any calls to each other or to anyone else who is on the fido network. I can still manually dial my number 1+##### and can access voicemail without any issues, but it would be nice if I could get the voicemail button to work. From any other phone: Call your own Fido phone number. Solution below: You can contact us here or we can send you a PM. Enter your access code when prompted. I have to phones on my account both of which are not able to place any calls to each other or to anyone else who is on the fido network. No service. Tap Record and say your greeting. Follow the instructions to listen to your voicemail. Even when someone else calls from another network , they will not be able to reach us. I press "1" on my phone to connect to voicemail and I correctly enter my password. My Fido Voicemail stopped working after switching to the iPhone. Order online and get fast, free shipping. That means you do not have visual voicemail on your account. If your test call fails, confirm you have wireless coverage. If your phone is on, it will keep ringing until the caller hangs up. Don't dial voicemail by pressing the 1 key or a preprogrammed voicemail button. Is there anything else I have to do to set it up? I have been experiancing the same problem , the phone would disconnect in between calls giving a fast forward squishing kinda sound. me and my room mate both use Fido phones, both having the same problem , the phones sometimes would not get connected. Sometimes it may not activate and you will be stuck with normal voicemail… Please follow these steps to activate your call forwarding: Deactivating Fido's voicemail system Dial 611 from your Fido phone and press 2 to speak to a Fido representative Enter your access code when prompted. icon. We'll have to take a closer look at the details of your account. If you accidentally answered the verification call, you can verify activation again. Now, try to make a phone call. Dial the iPhone voicemail retrieval number (+1 647 839-6178) from a landline. I setup vm by diallng my phone number but wondering if anyone else has … From the keypad, type *5005*86*-----# where the dashes represent your 11-digit voice mail number (typically starting with +1). And after resetting, you need to re-login your WiFi to have another try to access your voicemail. Unless calls are forwarded to your Fido Voice Messaging service, Call Forward minutes are always charged at a pay per use rate unless you have a Call Forwarding add-on. Press the "#" key during your greeting message. I replaced my iPhone 6x with an iPhone XR and have not been able to get the voicemail going. This is THE place to find answers, ask questions and share advice. If you're from T.O, you can call +1 416 822-1123 from a landline to check your VM for free Cheers. 1. I suggest you give our technical support a call at 1888 481-3436. 4. When I try to reset the passcode, it gets stuck in the "saving password" phase. Place a test call to 611. When trying to make a call the phone will say calling the person selected however after some time has passed the phone will say call failed. When you finish, tap Stop. The only way around is for you to call your Voice Mail Retreival Number from a Landline and check your messages for free. If you already have it, call them up and ask them to activate it . and goes away when i give it like 10 minutes. Interrupted App. Simply retry to verify activation again. Need a great phone or tablet and a flexible plan? i'm having a similar issue with a nexus 4 i was given. 2. If the app was closed or interrupted after it was told to verify activation, the phone may report that the activation failed. I'm using an unlocked unbranded non-Fido phone. Previous Topic; All Topics; Next Topic; If you are: Using a non-T-Mobile phone, dial 1-805-MESSAGE (1-805-637-7243). Tap the End Call icon to hang up. On the same problem, the phone would disconnect in between calls giving a forward. 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